1. INTRODUCTION

This policies outlines how Tiger Pte Ltd (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you access or use our e-commerce website, www.tigerboating.ca (the “Website”), and our related services.

2. COLLECTION OF PERSONAL INFORMATION

a. Information We Collect: We may collect personal information, including but not limited to your name, email address, phone number, shipping and billing addresses, payment information, and order history when you make a purchase or create an account on our Website.

b. Usage Information: We collect information about your interactions with our Website, including your IP address, browser type, operating system, device information, and browsing activity.

c. Cookies and Similar Technologies: We use cookies and similar technologies to collect and store information about your preferences, actions, and usage patterns. You can manage your cookie preferences through your browser settings.

3. HOW WE USE YOUR INFORMATION

a. To Provide Services: We use your information to process orders, provide customer support, and personalize your shopping experience.

b. To Communicate: We may send you order updates, promotional offers, and newsletters with your consent. You can opt out of marketing communications at any time.

c. To Improve Our Services: We analyze usage data to enhance our Website’s functionality and user experience.

4. SHARING YOUR INFORMATION

We may share your information with third parties for the following purposes:

a. Service Providers: We engage third-party service providers to assist with payment processing, shipping, and other business operations.

b. Legal Requirements: We may disclose your information when required by law or in response to legal requests, including to enforce our rights or protect our business.

5. YOUR CHOICES

a. Account Information: You can update or delete your account information by logging into your account settings.

b. Marketing Communications: You can opt out of receiving marketing communications by following the unsubscribe instructions provided in our emails.

6. SECURITY

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is entirely secure.

7. INTERNATIONAL DATA TRANSFERS

If you are accessing our Website from outside Canada, your data may be transferred to and processed in Canada and other countries. By using our services, you consent to the transfer of your data to Canada and other countries as described in this Policy.

8. ACCESS TO YOUR PERSONAL INFORMATION

You have the right to access, correct, or delete your personal information. If you have any requests or questions regarding your personal information, please contact us at hello@tigerboating.ca.

9. CHANGES TO THIS POLICY

We may update this Policy to reflect changes in our data practices or legal requirements. We will notify you of any significant changes by posting the updated Policy on our Website.

10. CONTACT US

If you have questions or concerns about this Policies or our data practices, please contact us at hello@tigerboating.ca.

1. SALES POLICY

1.1 Ordering

a. You may place an order through our website www.tigerboating.ca (the “Website”) or by contacting our customer support team.

b. By placing an order, you agree to pay the total amount, including product price, taxes, and shipping fees, as specified in your order confirmation.

1.2 Pricing

a. We make reasonable efforts to ensure that product prices and descriptions are accurate. However, pricing errors may occur, and we reserve the right to cancel orders with incorrect pricing information.

b. Prices are subject to change without notice.

1.3 Acceptance of Orders

a. We reserve the right to accept or decline any order for any reason, including but not limited to product availability and payment issues.

b. Your receipt of an order confirmation does not guarantee order acceptance.

1.4 Payment

a. Payment methods accepted include credit card and cash payment in store.

b. Payment information is processed securely, and we do not store your payment card information.

2. RETURN POLICY

2.1 General Returns

a. We accept returns of unused and unopened products within 30 days from the date of delivery.

b. Please contact our customer support team to request a return authorization.

2.2 Return Authorization

a. Returns must be authorized by our customer support team.

b. Unauthorized returns may not be accepted or processed.

2.3 Eligibility for Returns

a. To be eligible for a return, the product must be in its original condition, with all tags, packaging, and accessories intact.

b. All returns must be accompanied by the original receipt.

2.4 Return Shipping

a. You are responsible for the cost of return shipping, unless the return is due to our error.

b. We recommend using a trackable shipping method and retaining proof of return shipment.

3. REFUND POLICY

3.1 Refund Process

a. Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

b. If approved, your refund will be processed within 14 days and credited to the original payment method.

4. CONTACT US

If you have questions or need assistance regarding our sales, return, and refund policy, please contact our customer support team at hello@tigerboating.ca.

5. AMENDMENTS

We reserve the right to update or modify this policy at any time without prior notice. Please review this policy periodically for changes.